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Privacy Policy

This Privacy Policy applies to stitchpie.com (“we”, “our”, “the Website”).

Visiting the Website does not require you to provide personal data. However, when you place an order, create an account, subscribe to our newsletter, or contact us, we may collect and process personal information in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

1. What Personal Data We Collect

Depending on the service used, we may collect:

  • Name and surname
  • Email address
  • Order details
  • Payment-related information (processed via secure third-party providers)
  • Information submitted through contact forms

We collect only the data necessary for the specific purpose.

2. Purpose and Legal Basis

We process personal data on the following legal grounds:

Contract performance – to process orders, deliver products, manage payments, and provide customer support.

Legal obligations – to comply with accounting, tax, consumer protection, and regulatory requirements.

Consent – for marketing communications, where explicitly provided. Consent may be withdrawn at any time.

3. Data Retention

Personal data is retained only for as long as necessary to fulfill contractual and legal obligations. Statutory retention periods (e.g., accounting and tax regulations) apply where required.

After expiry of applicable periods, data is securely deleted or anonymized.

4. Data Sharing

We may share personal data with trusted third parties only where necessary, including:

  • Payment processors
  • IT and hosting service providers
  • Accounting and legal consultants
  • Public authorities where legally required

All third parties are contractually obligated to comply with GDPR and ensure appropriate data protection measures.

We do not sell personal data.

5. International Data Transfers

Some service providers (e.g., Google, Meta) may process data outside the European Union. In such cases, appropriate safeguards are applied in accordance with GDPR requirements.

6. Security Measures

We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of personal data.

7. Policy Updates

This Privacy Policy may be updated periodically. The current version is published on this page.

Last updated: 14.02.2026